Sales Support Specialist
3.
3 Calhoun, GA Calhoun, GA Full-time Full-time Estimated:
$50.
8K - $64.
3K a year Estimated:
$50.
8K - $64.
3K a year Assist the Sales Group entering customer order, arrange freight for orders, communicate shipping information and order acknowledgement to customers.
Position is very fast paced and requires attention to detail.
Candidate must be a critical thinker, active team member and have the ability to multi task and prioritize assigned.
Responsible for the day to day Operations for assigned installations including but not limited to the following:
Perform order entry and complete purchase orders.
Provide order status, shipment and delivery information.
Respond promptly to customer inquiries, deal directly with customers either by telephone or electronically.
Obtain and evaluate all relevant information to handle product and service inquiries.
Organize workflow to meet customer timeframes from order to delivery.
Communicate and coordinate with internal departments.
Assist regional sales managers and respond to their requests.
Handle and resolve customer complaints, direct requests and unresolved issues to the designated resource.
Maintain claim reports:
record details of inquiries, comments and complaints.
Issue warranties.
Lead the individual and team development of all Fieldturf personnel in area of responsibility consistent with the Target Manager Profile and by using best practices for:
PDD (Personnel & Development Dialogue) OGSM's of SMART Objectives Key Performance Indicators (KPI's) Individual and Team Metrics Conduct all activities and engagements at the apex of professionalism and behaves in a manner consistent with Tarkett Code of Ethics OTHER DUTIES AND RESPONSIBILITIES Comply with all safety policies, practices and procedures.
Report all unsafe activities to supervisor and Human Resources.
Assist in the accomplishment of Company goals.
Helps other employee to accomplish Company goals.
Performs other duties as may be assigned by department supervisor.
EDUCATION and/ or EXPERIENCE REQUIREMENTS Associate's degree (A.
A.
) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Computer knowledge:
Proficiency in Excel, SharePoint, Syspro.
Basic knowledge of SalesForce and SAP.
Strong communication skills (listening, verbal, written).
Perform at a high level in a very faced past environment.
Flexibility, adaptability, manage multiple priorities.
Strong organizational skills.
What We Offer A commitment that Safety is #1 Competitive benefits, pay, and retirement plan options! Career growth, stability, and flexible work arrangements.
Responsible Manufacturing - Protecting Our Planet for the Future We utilize renewable energy and a closed loop recycled water process.
We are committed to reducing greenhouse emissions and water consumption.
We are the only flooring company recognized by the Asthma and Allergy foundation.
Who we are:
With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites.
Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks.
The Group serves customers in more than 100 countries across the globe.
Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle principles, fully aligned with its Tarkett Human-Conscious Design approach.
Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker:
TKTT).
www.
tarkett-group.
com Tarkett is an equal opportunity employer.
We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Calhoun, GA Calhoun, GA Full-time Full-time Estimated:
$50.
8K - $64.
3K a year Estimated:
$50.
8K - $64.
3K a year Assist the Sales Group entering customer order, arrange freight for orders, communicate shipping information and order acknowledgement to customers.
Position is very fast paced and requires attention to detail.
Candidate must be a critical thinker, active team member and have the ability to multi task and prioritize assigned.
Responsible for the day to day Operations for assigned installations including but not limited to the following:
Perform order entry and complete purchase orders.
Provide order status, shipment and delivery information.
Respond promptly to customer inquiries, deal directly with customers either by telephone or electronically.
Obtain and evaluate all relevant information to handle product and service inquiries.
Organize workflow to meet customer timeframes from order to delivery.
Communicate and coordinate with internal departments.
Assist regional sales managers and respond to their requests.
Handle and resolve customer complaints, direct requests and unresolved issues to the designated resource.
Maintain claim reports:
record details of inquiries, comments and complaints.
Issue warranties.
Lead the individual and team development of all Fieldturf personnel in area of responsibility consistent with the Target Manager Profile and by using best practices for:
PDD (Personnel & Development Dialogue) OGSM's of SMART Objectives Key Performance Indicators (KPI's) Individual and Team Metrics Conduct all activities and engagements at the apex of professionalism and behaves in a manner consistent with Tarkett Code of Ethics OTHER DUTIES AND RESPONSIBILITIES Comply with all safety policies, practices and procedures.
Report all unsafe activities to supervisor and Human Resources.
Assist in the accomplishment of Company goals.
Helps other employee to accomplish Company goals.
Performs other duties as may be assigned by department supervisor.
EDUCATION and/ or EXPERIENCE REQUIREMENTS Associate's degree (A.
A.
) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Computer knowledge:
Proficiency in Excel, SharePoint, Syspro.
Basic knowledge of SalesForce and SAP.
Strong communication skills (listening, verbal, written).
Perform at a high level in a very faced past environment.
Flexibility, adaptability, manage multiple priorities.
Strong organizational skills.
What We Offer A commitment that Safety is #1 Competitive benefits, pay, and retirement plan options! Career growth, stability, and flexible work arrangements.
Responsible Manufacturing - Protecting Our Planet for the Future We utilize renewable energy and a closed loop recycled water process.
We are committed to reducing greenhouse emissions and water consumption.
We are the only flooring company recognized by the Asthma and Allergy foundation.
Who we are:
With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites.
Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks.
The Group serves customers in more than 100 countries across the globe.
Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle principles, fully aligned with its Tarkett Human-Conscious Design approach.
Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker:
TKTT).
www.
tarkett-group.
com Tarkett is an equal opportunity employer.
We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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